The data recovery experts analyze the laptop hard drive for the cause of failure. After they figure out the nature of failure, which may be logical (due to software issues) or physical (due to hardware issues). A recovery plan is prepared and applied to achieve finest data recovery. The user is informed about the issue and percentage of data recoverable. The data recovery experts make sure that the original data is never compromised in any way. Once the data is completely recovered from the damaged hard drive, it is stored and returned to the user in the storage media of his choice.